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WHMCS Support Manager at ALTTRIX CLOUD · ApplyPick

Jobs
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ALTTRIX CLOUD
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WHMCS Support Manager

AC

WHMCS Support Manager

ALTTRIX CLOUDUnited States only

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Opens the original posting on Himalayas.

Apply now Source: Himalayas

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

This is a remote position.
Develop and maintain different WHMCS modules and 3rd party integrations, after market add on's, aligning with the business Product Roadmaps
Update WHMCS TPL templates and implement coding changes to enhance functionality and user experience
Create hooks to connect the WHMCS billing system with external tools, software, and services for seamless integration
Take ownership of ensuring data accuracy within WHMCS by collaborating closely with the Billing and IT teams
Conduct thorough research to identify and resolve issues, bugs, and data inaccuracies within the billing system
Manage data replication and translation processes from the billing system into our data warehouse

Assist business analysts in organizing data and developing tools for building comprehensive business reports

Pull data from various sources, such as Billing, Ticket, Chat, and Phone systems, into the Web Hosting Data Warehouse using ETL (Extract, Transform, Load) jobs

Assume responsibility for the Data Warehouse database, ensuring its integrity and optimizing its performance in PostgreSQL and MySQL

Drive Business Intelligence Reporting efforts by extracting relevant data from the data warehouse into BI reporting tools like Zeppelin or others

Perform custom coding to extend the functionality of reporting tools using Java and Angular

Requirements

Strong experience in web hosting services, with hands-on experience in WHMCS administration (a must).
Experience maintaining and building WHMCS modules and 3rd party and API integrations.
Proficiency in PHP and CSS coding, with a solid understanding of web development principles
Familiarity with both front-end and back-end coding languages, development frameworks, as well as WordPress
Knowledge of business intelligence concepts and reporting tools is a plus

Benefits

This is a remote job. You can work from anywhere as long as you adhere to the assigned work time schedules. Note: We use remote/digital time cards and tracking.

We offer a competitive compensation package that values you and your unique skill sets. Depending on the region you live in and the amount of hands on and proven experience you have, your compensation will commensurate with that.

Career advancement & professional development opportunities to help you reach your full potential.
Flexible work arrangements to support work/life balance.

In the USA, we offer Health and Medical, 401k contributions, vacation periods and bonus trips to southern destinations based on performance metrics achieved, goals attained and customer satisfaction ratings.

Outside of the USA, we offer medical and health assistance where allowable, bonus funds for achievements on performance metrics, goals attained and customer satisfaction ratings.

Originally posted on Himalayas

Apply now

Opens the original posting on Himalayas.

Apply now Source: Himalayas

Apply now

Opens the original posting on Himalayas.

Apply now Source: Himalayas

About the job

Apply before: Dec 16, 2026
Posted on: Oct 17, 2026
Job type: Full Time
Experience level: Manager
Location requirements: United States
Hiring timezones: Worldwide
Job categories: Customer Service Developer
Skills: Backend Development Client Support Manager Customer Support Manager Data Engineering IT Support Manager SaaS Support Manager Software Engineer Support Center Manager Support Manager Support Operations Manager

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About ALTTRIX CLOUD

AC

ALTTRIX CLOUD

Company profile

Support Service Manager

Technical Support

Technical Support Manager

Web Development