Customer Service Representative (WFH)

About the Role

We work with unions, credit unions, and associations across Canada to help their members secure long-term protection for themselves and their families. Our focus is simple: make sure working families have access to reliable coverage they can count on.

As demand continues to grow, we're adding to our team and looking for individuals who enjoy working with people and want to build something long-term.

What You'll Be Doing

You'll connect directly with families who are already eligible for benefits and guide them through their options in a clear, supportive way. This is a client-focused, remote role where communication and consistency are key.