Customer Success Manager
Anchor FintechUnited States only
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Description
At Anchor, we’re transforming B2B payments with our innovative, automated billing and collections platform. By simplifying financial workflows, we enable businesses to focus on what they do best.
This is not a traditional post-sale relationship manager role. At Anchor, CSMs own the full customer lifecycle once Sales closes a deal. That means you own the full customer relationship: onboarding, adoption, account management, and expansion. Our revenue model is land and expand, so the CSM plays a real commercial role once a client is live.
With heart, grit, and ownership, you will help create exponential value for our customers and for Anchor.
Anchor is building an AI-first organization from the ground up. It is how we operate by default.