L1/L2 IT Support Engineer
Architecture in MotionMexico only
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- Location: Remote / Mexico
- Department: ITSM
- Employment Type: Full-Time
- Reports to: Team Lead ITSM
- About AIM Inc.
AIM Inc. is a global technology and cybersecurity-driven organization delivering enterprise IT, cloud, digital transformation, and managed security solutions across North America and international markets. We specialize in building scalable, secure, and performance-driven systems that empower businesses to modernize operations and achieve measurable outcomes.
Position Overview
We are looking for an experienced L1/L2 IT Support Engineer with strong hands-on experience in Microsoft 365 administration and Microsoft Intune. The ideal candidate should be passionate about troubleshooting, endpoint management, and delivering excellent IT support. This is a technical role where practical experience is valued more than certifications.