Healthcare Outreach Specialist

Arkos Health is seeking a Healthcare Outreach Specialist with experience in a call center environment to join our team!

Welcome to Arkos Health ! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.

How You'll Make a Difference:

Arkos Health is seeking a Healthcare Outreach Specialist will be responsible for facilitating care coordination efforts for members across all omnichannel operations. The Healthcare Outreach Specialist will perform non-clinical tasks such as scheduling for multiple service lines, administering assessments and surveys, completing quality gap closures, supporting customer care initiatives, providing member education, and executing other duties as assigned. The Healthcare Outreach Specialist serves as Arkos Health ’s front-line contact to support members through timely, high quality, and efficient health care. The Healthcare Outreach Specialist's goal is to maximize the members’ health care experience and outcomes through empathetic and intuitive communication that is essential to establishing member relationships.