Healthcare Virtual Assistant (Bilingual | Remote)

We're Hiring: Healthcare Virtual Assistant (Bilingual | Remote)

Do you have experience supporting a US-based mental health or behavioral health practice? We're looking for an experienced Bilingual Healthcare Virtual Assistant to join a growing mental health team.

Key Responsibilities:

• Answer patient calls, texts, and callbacks
• Schedule appointments for multiple therapists
• Verify insurance eligibility and benefits

Review and submit claims in SimplePractice

Support daily front-office operations and collaborate with the team

Qualifications:

Mandarin/Spanish-English Bilingual

• At least 2 years of US healthcare administrative experience
• Mental health/behavioral health practice experience is strongly preferred
• Experience with patient scheduling and insurance verification
• SimplePractice experience is preferred!
• Excellent verbal and written English communication skills
• Organized, reliable, coachable, and detail-oriented
• Comfortable with productivity monitoring software

Work Setup:

• Remote
• OPEN TO LATAM, KENYA, and PH applicants!!!

How to Apply:

• Send your updated resume/CV to with the subject line Healthcare Virtual Assistant – Mental Health .
• Applicants with experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices will be prioritized.
• Originally posted on Himalayas