Configuration Professional II, Contact Center Solutions (US, Virtual, NOAM)
BCD Travel$75K – $95K per yearUnited States only
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- Configuration Professional II, CSS Contact Center Solutions (Remote)
Full time, United States
The Configuration Professional II is responsible for overseeing the configuration and management of Genesys Cloud systems within the organization. This role involves coordinating and managing all configuration management activities, ensuring the integrity of the system's performance, and maintaining up-to-date documentation. This role will work closely with various teams to implement configuration changes, track system performance, and ensure compliance with configuration management plans.