German Speaking Customer Service & Sales Representative (CSSR)
Black Pen RecruitmentSouth Africa only
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Our client specialises in inbound multichannel customer support across multiple verticals from their quality, strategically located centres in Fiji, South Africa and Peru and via their work from home colleagues in Namibia. As an international, award-winning, multilingual contact centre, they know that our staff and the relationships they have with their clients are their greatest and most valuable assets.
Role Overview
Our client is seeking motivated and customer-focused: service, care, support and soft-sale representatives to join our client’s customer service team. In this role, you will be the first point of contact for our customers, providing professional support and ensuring a positive customer experience. You will assist customers with enquiries, solve problems efficiently, and work closely with internal teams to provide excellent service.