Senior Analyst, IT - Training

Driving change throughout Builders FirstSource locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Designs and delivers complex technical training materials on a wide range of solutions areas/ technologies. Utilizes approved materials, designs custom training materials as required that are utilized as templates/ best practice by team. Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive business outcomes. Monitor and document user outcomes, needs assessment and learning objectives. Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources. Conducts analyses on program effectiveness, reporting to team or area business leaders on results. Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members. Serves as a technical resource.