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Licensed Community Association Manager
CMGT
Pensacola Area, Florida | Remote with Regional Travel
An active Florida Community Association Manager license in good standing is required at the time of application.
Compensation
$47,000–$50,000 annually
Quality Control and management referral bonus opportunities may be available when established conditions are met.
Benefits
Health, dental, and vision insurance
Company-paid life insurance
Supplemental benefit options
Paid holidays
Paid birthday off
Company-paid professional development and credential maintenance
Company-provided remote-work equipment, including a laptop, monitors, cell phone, keyboard, mouse, and accessories
Mileage reimbursement for community travel
About CMGT
CMGT is an HOA and rental management company serving communities throughout the Gulf South. Our work is grounded in three values: Commit, Communicate, and Care.
We commit to providing solutions rather than passing along problems. We communicate through consistent, compassionate conversations that keep Boards and residents informed. We care deeply about building quality relationships and quality communities where residents can thrive.
CMGT is also a technology-forward organization. Our team uses modern systems and AI-enabled tools to improve communication, organization, and service. We value employees who are curious, adaptable, and comfortable learning new technology.
About the Role
CMGT is seeking a licensed Florida Community Association Manager to oversee a growing portfolio of single-family homeowner associations in the Pensacola area and nearby Alabama markets.
This position requires an active Florida Community Association Manager license at the time of application. This is not a position through which an unlicensed candidate can obtain initial CAM licensure after hire.
As the Community Association Manager, you will serve as the primary advisor and relationship manager to each Board of Directors. You will guide Boards through operational and financial decisions, coordinate vendors and community projects, monitor property conditions, resolve homeowner concerns, and maintain clear communication among Boards, residents, vendors, and CMGT's internal teams.
Because CMGT is expanding into a new market, the portfolio will begin on the smaller side and may include full-management, financial-only, and developer-controlled communities. Portfolio size will be determined based on the number of homes, amenities, management structure, and overall complexity of each community.
This role is ideal for a confident, proactive professional who can take ownership, make sound decisions, and keep multiple priorities moving without losing accuracy or follow-through. Success requires an analytical and direct communication style, strong attention to detail, comfort working through changing priorities, and the judgment to create structure when the path forward is not always fully defined. Work Schedule
Monday through Thursday, 8:00 a.m. to 4:30 p.m.
Friday, 8:00 a.m. to 4:00 p.m.
Fully remote work between community visits and meetings Regional travel to communities throughout the Pensacola area and nearby Alabama markets Some evening Board meetings as required
Core Responsibilities
Board and Community Leadership
Serve as the primary point of contact and trusted advisor for assigned Boards of Directors
Provide timely, factual updates on property matters, compliance, financial health, governance, meetings, and open action items
Guide Boards through vendor selection, community projects, budgets, architectural requests, payment plans, and other operational decisions
Prepare agendas, presentations, and supporting materials for Board, annual, and special meetings
Facilitate meetings and ensure Board decisions and action items are completed
Coordinate new Board orientations and establish clear expectations for communication, systems, and service
Homeowner Communication and Issue Resolution
Respond to homeowner questions, escalations, tickets, calls, and emails with professionalism and urgency
Review prior correspondence and document complete, accurate notes before responding to escalated matters
Resolve conflict proactively and communicate clearly before concerns develop into broader resident issues
Prepare newsletters, announcements, mailings, and other community communications
Maintain a customer-first approach while balancing governing documents, Board direction, and community needs
Property and Vendor Oversight
Maintain awareness of community conditions, schedules, work orders, and required follow-up
Coordinate community inspections and site visits with CMGT’s Site Visit Specialist
Conduct CAM visits according to established community timelines
Review inspection findings, photographs, governing documents, corrective-action needs, and open property matters
Direct vendors, coordinate onsite meetings, secure and follow up on bids, and monitor vendor performance
Resolve vendor service concerns, invoice discrepancies, and incomplete work
Keep work orders current with status notes, documentation, photographs, and target completion dates
Document mileage and required quality-control materials accurately and on time
Financial and Administrative Management
Review budgets, reconciliations, income and expense reports, bank statements, aged owner balances, and other financial reports
Identify potential errors, trends, funding concerns, and upcoming financial needs
Prepare annual budgets using historical data, contractual expenses, project needs, bids, and funding projections
Present budget recommendations clearly and guide Boards through approval and implementation
Monitor delinquencies, liens, payment plans, reserve accounts, investment accounts, and potential income shortfalls
Review and approve invoices weekly and resolve discrepancies with vendors and internal teams
Create midyear forecasts and communicate financial results and recommendations to Boards
Monitor insurance renewals, quotes, and claims
Coordinate documentation and communication among Boards, insurance agents, vendors, and internal teams
Coordinate reserve studies, tax documents, and other association requirements when requested
Systems and Documentation
Maintain accurate information and activity notes in Vantaca, BambooHR, SouthData, Outlook, Microsoft Teams, RingCentral, Canva, and related systems
Use calendars, action items, reports, and established processes to manage meetings, contracts, budgets, site visits, projects, and deadlines
Maintain organized community records, supporting documentation, correspondence, and photographs
Adopt new technology and AI-enabled tools that improve communication, efficiency, and service
Participate in daily standups, quarterly training, quarterly coaching, and Rock Review meetings
Required Qualifications
Active Florida Community Association Manager license in good standing
High school diploma or GED
Excellent written and verbal communication skills
Strong organizational and time-management skills with consistent attention to detail and follow-through
Ability to work independently and exercise sound judgment
Comfortable learning and navigating multiple technology platforms, including AI-enabled tools
Valid driver’s license, reliable transportation, and a clean driving record
Ability to travel throughout the Pensacola area and nearby Alabama markets
Availability to attend occasional evening Board meetings
Applicants who do not currently hold an active Florida CAM license will not be eligible for consideration.
Preferred Qualifications
Working knowledge of property management, community association management, residential operations, or a related service environment
Experience working directly with customers, clients, Boards, homeowners, vendors, or community stakeholders
Experience reviewing budgets, financial reports, invoices, contracts, or project documentation
Familiarity with Vantaca, BambooHR, Microsoft 365, Canva, RingCentral, or similar systems
A strong and stable work history with few unexplained gaps
Direct HOA or community association management experience is preferred but is not required. Candidates with transferable property management, operations, financial, vendor-management, or client-service experience may be considered, but all applicants must already hold an active Florida Community Association Manager license.
What Makes Someone Successful at CMGT
The strongest candidates combine a customer-first mindset with the drive, judgment, and follow-through to move issues toward a solution. They are comfortable taking the lead, but they also understand that successful community management depends on clear communication, reliable systems, and strong relationships.
You will likely thrive in this role if you are:
Proactive, future-focused, and quick to identify what needs attention
Confident making independent decisions while knowing when to involve the right partner
Direct, factual, and professional in your communication
Analytical and able to turn financial, operational, and property information into practical recommendations
Comfortable working through ambiguity, changing priorities, interruptions, and time-sensitive problems
Fast-paced and able to manage several responsibilities without sacrificing accuracy
Detail-conscious and disciplined about documentation, deadlines, and follow-through
Friendly, approachable, and capable of building trusted relationships with different personalities
Self-motivated, accountable, and focused on outcomes rather than simply passing along problems
Why Join CMGT?
This is an opportunity to help CMGT establish and grow its presence in the Pensacola area and nearby Alabama markets while managing a portfolio designed around each community’s size, amenities, management structure, and service needs.
You will have the independence to take ownership of your work, the technology and equipment needed to stay connected, and a team that values practical solutions, thoughtful communication, and quality relationships.
If you are ready to build strong Board relationships, guide communities with confidence, and bring CMGT’s commitment to quality service into a growing market, we would love to hear from you.