Customer Operations Specialist (2026-8000)

As a Customer Operations Specialist , you will be responsible for successfully managing orders through both telephony and electronic ordering. This will include following communication scripts, handling various topics and acting as a liaison between our company and its customers. In addition, you will be responsible for verifying and reconciling financial information, which includes order to cash.

KEY RESPONSIBILITIES:

• Answers and resolves customer inquiries within committed time frames
• Establishes and maintains strong customer relationships with sound knowledge of order processing and conflict resolution