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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Lead Engineer position will require both technical expertise and project management competency. This position will consist of site surveys, Bill of Material (BOM) review, engineering, installation, trouble shooting, test and turn up, and quality control checks. The Lead Engineer will work directly with site contacts, subcontractors, and internal team members to provide input on ISP designs and ensure successful network integration, trouble shooting and preventive maintenance activities. The position will support the deployment of Long-Haul Optical Transport Networks, LAN/WAN installations, testing, evaluation of equipment, implementation of network upgrades and system design changes. The position will ensure the uniformity of practices, quality control, and procedure implementation while being the primary contact for field engineering deployments at Lumen facilities.
The Main Responsibilities
Work closely with the program Field Engineering team to implement, protect and sustain operational network requirements. Provide estimates for Installation Ready Materials (IRM) and review of project BoM. Assist with development of project schedules. Provide functional guidance, supervision, training, and quality assurance as required for less qualified Field Engineers. Provide remote troubleshooting support during test & turn up phases of new installations as well as operational troubles. Perform site surveys to assist in development of Engineering Design Packages (EDP). Review and modify EDPs to ensure accuracy. Analyze and resolve onsite field installation discrepancies. Coordinate with installation subcontractors as required. Prepare and plan for future jobs as needed; review of proper tool set, IRM, and equipment list required to complete projects on schedule and within budget. Engage with the internal teams to facilitate new project implementation and network upgrades. Work closely with Field Operations Personnel (FOPS) to ensure the timely completion of projects. Respond in a timely manner to customer requests for information related to equipment maintained and monitored by Lumen. Other responsibilities deemed necessary by management.
Job Description
Responsible for the oversight of site implementation to include site surveys, cabinet installation, and any other associated tasks at sites in the network.
Address project/personnel issues as they occur and report to management in a timely manner.
Analyze drawings and other documentation to prepare SOWs.
Communicate with management, engineers, contractors and subcontractors on changes and adjustments to documentation.
Helps determine necessary resources for projects based on SOW content and scheduling.
Quality assurance and uniformity of installations / practices and procedures.
In field training and oversight for Field Engineers.
Singular point of contact for Site Managers regarding large site deployments.
Writing and updating field methods, procedures, and checklists.
Ensuring that current methods are followed in the field.
Deployment planning and coordination.
Perform additional duties as assigned by the Engineering Manager.
Multitask multiple projects at any given time.
What We Look For in a Candidate
Qualifications
Supporting the P9k program primarily in field engineering for at least 2 years.
Requires technical knowledge of Telecom ISP design and installation.
Experience using Optical Power Meter and test equipment.
In depth knowledge of AC/DC Power and Grounding is preferred.
Experience using amp and voltmeter.
Analyze and operate Optical Time Domain Reflectometer (OTDR).
Working knowledge of standard security operations and procedures.
Must have a current valid driver’s license.
Must have a current TS/SCI security clearance.
Must be willing to travel when needed up to 50%.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:Benefits Bonus Structure
What to Expect Next
Requisition #: 343691
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.