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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
The Field Engineering Quality Control Engineer is responsible for overseeing and managing quality assurance processes that support Field Engineering organizations within a specific Government Program. This role serves as the primary liaison between the internal program Quality Control representative, customer Quality Control organizations, and internal engineering teams, ensuring all infrastructure projects meet established engineering standards, customer requirements, and operational objectives.
Acting as the first-line point of contact for the internal program Quality Control representative and customer Quality Control personnel, the Field Engineering Quality Control Engineer provides technical leadership, facilitates inspections and audits, drives corrective actions, and ensures the accuracy of project documentation.
The Main Responsibilities
Key Responsibilities
Lead logistics projects from planning through delivery, acceptance, and closeout.
Develop and manage project scope, schedules, milestones, resource requirements, budgets, risks, and deliverables.
Coordinate project activities across logistics, engineering, procurement, finance, security, transportation providers, contractors, and customer teams.
Manage detailed material-shipping activities, including transportation planning, secure handling, shipment tracking, delivery coordination, receipt, and documentation.
Support and maintain the program’s secure-shipping standard operating procedures.
Build and sustain strategic relationships with Long Haul Transport carriers and White Glove service providers.
Coordinate carrier capacity, equipment, specialized handling, site access, delivery, placement, unpacking, and related White Glove requirements.
Process and track purchase requests, goods receipts, invoices, proofs of delivery, chain-of-custody records, Bill of Lading, and other logistics documentation.
Lead project meetings, status reviews, stakeholder communications, and Senior Leadership-level reporting when required.
Identify and mitigate project and logistics risks affecting cost, schedule, security, readiness, and program delivery.
Resolve shipment delays, material discrepancies, damage claims, provider performance issues, and other delivery exceptions.
Develop project plans, logistics procedures, performance metrics, status reports, and corrective-action plans.
Conduct site visits to validate requirements, assess delivery conditions, coordinate field activities, and resolve operational issues.
Ensure compliance with federal, contractual, transportation, safety, security, and site-specific requirements.
What We Look For in a Candidate
Required Competencies
Quality Assurance and Quality Control Management
Field Engineering and Infrastructure Deployment
Inside Plant (ISP) Network Infrastructure
Technical Documentation Review and Validation
Process Improvement
Technical Communication and Reporting
Cross-Functional Leadership and Collaboration
Minimum Qualifications
Bachelor’s degree in engineering, telecommunications, information technology, or a related technical discipline, or an equivalent combination of education and relevant professional experience.
Demonstrated technical experience with telecommunications Inside Plant infrastructure, design principles, construction practices, and installation methods.
Experience supporting site surveys, ISP design, equipment installation, and infrastructure implementation.
Strong organizational skills and demonstrated ability to manage multiple projects, priorities, schedules, and deliverables.
Proficiency in Microsoft Word, Excel, Visio, PowerPoint, and related business applications.
Current, valid driver’s license.
Active TS/SCI security clearance.
Ability and willingness to travel up to 50%.
Preferred Qualifications
BICSI Registered Communications Distribution Designer certification.
Project Management Professional certification.
Experience supporting telecommunications implementations within Government, defense, public-sector, or other security-sensitive environments.
Familiarity with quality-control and site-acceptance processes for telecommunications installations.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits
Bonus Structure
What to Expect Next
Requisition #: 343927
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.