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Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
The Role
Lumen is seeking a Senior Lead Architect - SAP BRIM to lead the architecture, design, and modernization of our customer financial platforms supporting billing, invoicing, payments, collections, and accounts receivable operations.This role is ideal for a hands-on architect with deep expertise in SAP BRIM Convergent Invoicing (CI), FI-CA, and Convergent Mediation (CM) who can partner with business and technology teams to define solutions, drive architecture decisions, and deliver scalable enterprise platforms. Experience with Subscription Order Management (SOM) and Convergent Charging (CC) is highly desirable.You will play a key leadership role in shaping the future of Lumen's billing and financial systems while supporting large-scale transformation and modernization initiatives.
Location
This role is designated as a fully remote position within the United States.
The Main Responsibilities
Lead solution architecture and design for SAP BRIM with primary focus on:
Convergent Invoicing (CI)
FI-CA (Contract Accounts Receivable and Payable)
Convergent Mediation (CM)
Provide architecture leadership for:
Billing and invoicing
Payments and cash application
Collections and dunning
Customer statements
Adjustments, refunds, and write-offs
Cash accounting and financial reconciliation
Work closely with business stakeholders to understand requirements and translate them into scalable technical solutions.
Lead architecture workshops, technical discovery sessions, design reviews, and solution discussions.
Design and govern integrations between SAP BRIM and:
SAP S/4HANA FICO
Salesforce and CRM platforms
Payment gateways and banking systems
Customer portals and digital channels
Enterprise data and reporting platforms
Define API, event-driven, and batch integration patterns using SAP Integration Suite (CPI), REST services, messaging platforms, and file-based interfaces.
Support vendor evaluations, proof-of-concepts, RFP responses, and strategic technology initiatives.
Mentor development teams and establish architecture standards and best practices.
What We Look For in a Candidate
Required Qualifications:
Bachelor's degree in Computer Science, Engineering, MIS, or related field.
10+ years of enterprise application, solution architecture, or SAP experience.
5+ years of SAP BRIM experience with deep expertise in:
Convergent Invoicing (CI)
FI-CA
Convergent Mediation (CM)
Strong understanding of:
Billing and invoicing
Accounts receivable
Payments and collections
Cash application
Cash accounting
SAP FICO integration
Experience integrating SAP solutions with external platforms, payment processors, banks, CRM systems, and customer-facing applications.
Strong communication, presentation, and stakeholder management skills.
Ability to lead technical workshops and convert business requirements into practical solution designs.
Preferred Qualifications:
Experience with SAP SOM and Convergent Charging (CC).
Telecommunications, subscription billing, or recurring revenue industry experience.
Experience with SAP Integration Suite (CPI), APIs, Kafka, and event-driven architectures.
Experience supporting billing modernization, ERP transformation, or large-scale integration initiatives.
Knowledge of cloud technologies, automation, and AI-enabled business solutions.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$132,232 - $176,310 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$138,844 - $185,124 in these states: CO HI MI MN NC NH NV OR RI
$145,456 - $193,940 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:Benefits Bonus Structure
Requisition #: 343684
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.