Reconciliation & Payments Specialist

Description

Who We're Looking For - The Dream Maker

This is a hands-on reconciliation role inside Chargeflow 's Billing & Collections team . Money comes in from customers of every size — from small SMB merchants to large Enterprise accounts — across multiple payment channels, and you are the person who makes sure every payment is matched against what the customer was actually invoiced. It's detailed work, it lives largely in Excel, and getting it right matters.

The core of the job is ownership: you reconcile what a customer owes against what they've paid, you close the loop against the invoice we issued, and you don't let it go until it's genuinely resolved — including chasing an open item well after the month has closed. "It'll probably sort itself out" is not part of the role. If a customer hasn't paid their debt, you stay on it until they have.