USRNs

Job Description: Medical Assistant

Our virtual medical assistants are usually responsible for the delivery of services or projects as contracted by our clients. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences. Other tasks can include:

• Pre-exam verification of insurance eligibility, benefits and coverage
• Securing treatment authorization
• Submitting claims, responding to claim denials, and resolving issues
• Identifying and finding solutions for common billing issues
• Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to other staff