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We're committed to bringing passion and customer focus to the business.
Number of Openings: 1
Hiring Priority: Active Hiring
We are looking for a Home-Based Recruiter/Scheduler to join a fast-growing U.S.-based healthcare business. In this role, you’ll handle caregiver scheduling, onboarding, and staffing coordination to ensure every shift is covered and every patient receives the care they deserve.
REQUIRED CORE COMPETENCIES
Communication Excellence: Professional and efficient in both verbal and written English communication.
Organizational Mastery: Excellent time management skills, with a proven ability to meet tight deadlines.
Customer-Focused: Passionate about delivering excellent service to caregivers and clients alike.
Attention to Detail: Thorough and methodical in handling documents, shifts, and staff coordination.
Problem-Solving: Able to think on your feet and adapt quickly to last-minute changes.
WHAT YOU WILL DO
HUMAN RESOURCES
Pre-Hire Activities
Advertise consistently across several platforms that 2nd Family is currently hiring. You can use both free and paid services, though all expenses need to be pre-approved.
Cultivate a consistent flow of job applications to select from. Pre-screen all job applicants based on 2nd Family criteria.
Schedule interviews with those candidates you deem to be interview-material.
Make sure all interviews are listed on the calendar and provide a copy of the resume and notes taken during the phone pre-screen to the interviewer.
Onboarding Activities
Collect all necessary information on each new caregiver to complete an employee file. Go through all of the onboarding paperwork and get all necessary pages signed by caregiver. Email a copy of the Orientation Manual.
Ongoing HR Activities Ensure all caregiver information is entered into AxisCare accurately and timely and that all necessary documents are scanned and saved online.
Collect updated copies of any caregiver documents that expire to ensure that the entire caregiver file is current at all times.
SCHEDULER Scheduling will be completed by close of business on Wednesdays for the following 2 full weeks.
Follow up on unconfirmed shifts to make sure the caregiver is aware and able to work.
Call, text, and email caregivers to fill shifts as needed.
Participate in the weekend on-call rotation.
Use your discretion in asking for office assistants or management to help with any scheduling tasks. It’s ok to ask for help!
Make every effort to fill all shifts more than 48-hours prior to the start of the shift.
WHAT WE LOOK FOR
Education: Bachelor’s degree in Business Administration or a related field.
Experience: 1–3 years of scheduling, HR coordination, or relevant admin experience in a healthcare or medical setting.
Industry Knowledge: Familiar with medical terminology and health insurance basics.
Language Proficiency: Strong English communication skills, written and verbal.
Work Schedule: Must be available to work 8:00 AM – 5:00 PM MST, Monday through Friday.
Technical Skills:
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Skilled in Google Suite (Docs, Sheets, Gmail)
Experience using scheduling systems
WHAT WE OFFER
Salary Range: Php 37,500
Industry: Healthcare
Job Type: Full-time
Work Shift: 8:00 AM – 5:00 PM MST (USA)
Workdays: Monday through Friday (USA)
#DCXWorkFromHome Set-up
BENEFITS OF WORKING WITH US
Industry-leading salary packages
Permanent work-from-home setup
Company equipment provided
Government Mandated Benefits Employer Share
Internet stipends upon regularization
HMO Coverage upon regularization (with an option to enroll as early as Day 1)
PTO credits and service incentive leaves
Major spring and winter company live events
Monthly employee appreciation virtual events
Company-provided career skills training courses
A company culture focused on your personal and professional growth
WHO WE ARE
DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.
At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.
If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!