API Support Engineer (Tier 3)
DecisionPoint CorporationUnited States only
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Overview
DecisionPoint seeks an API Support Engineer (Tier 3) to troubleshoot and resolve complex API, integration, and data flow issues across enterprise applications within a large federal and DoD-aligned mission environment. This senior troubleshooting role supports escalations from Tier 1 and Tier 2 teams, analyzes integration failures, resolves data mapping discrepancies, and provides in-depth diagnostic support for API consumers and backend systems.
The API Support Engineer serves as a technical escalation point, partnering with developers, integration engineers, cloud engineers, and system owners to restore service, identify root causes, and ensure resilience across enterprise API workflows.