SAP Support Engineer

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The Role: As SAP support engineer you will analyze clients business processes, perform configuration work and assist in testing cycles. You will participate in the design of the solutions, support findings, and conclusions as well as work closely with customer success partners to drive customer engagement and satisfaction. SAP Support Engineer will be actively engaged in resolving and managing issues (tickets), activation and enhancement requests, work progress tracking by recommending appropriate services from preferred portfolio of services. You will evaluate functional and technical problems and create system solutions to facilitate the implementation and continuous support of SAP cloud and on-demand products and services.