Digital Business Analyst
DigiU Pty LtdPakistan only
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Position Overview:
We are seeking a talented and analytical Digital Business Analyst to join our team. The Digital Business Analyst will play a key role in understanding and improving our clients' digital processes, identifying opportunities for innovation, and ensuring successful implementation of digital transformation initiatives. This role requires a strong analytical mindset, excellent communication skills, and a deep understanding of digital technologies and business processes.
Key Responsibilities:
Business Analysis:
Conduct detailed analysis of clients' digital processes and systems. this includes customer ticketing systems, omnichannel technologies (eg. Zendesk, CXONE), CRM & Customer Billing platforms.