Freelance Call Center Agent Inbound - German (m/f/d)

eGroupMalta only

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To strengthen our international team, we are looking for highly communicative freelancers to join our German-speaking Customer Care team.

Zenith Quality Services Ltd. (ZQS) provides professional support to international companies in their daily business operations, with a particular focus on secretarial services, customer support, and telephone answering services.

As a Freelance Call Center Agent, you will be the first point of contact for callers on behalf of many small and medium-sized businesses. You will greet callers in a friendly and professional manner, take callback requests, transfer calls, schedule appointments, process orders, and provide information.

Requirements

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Freelance Call Center Agent Inbound - German (m/f/d)

eGroupMalta only

Apply now

Opens the original posting.

Apply now

Share job

Copy link or share on social media.

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

To strengthen our international team, we are looking for highly communicative freelancers to join our German-speaking Customer Care team.

Zenith Quality Services Ltd. (ZQS) provides professional support to international companies in their daily business operations, with a particular focus on secretarial services, customer support, and telephone answering services.

As a Freelance Call Center Agent, you will be the first point of contact for callers on behalf of many small and medium-sized businesses. You will greet callers in a friendly and professional manner, take callback requests, transfer calls, schedule appointments, process orders, and provide information.

Requirements

Your qualifications:
You have native-level German language skills, both written and spoken.
You have a good command of written and spoken English.
You have a valid VAT identification number (VAT ID).
You have a dedicated, lockable workspace where you can work without interruptions.
You have excellent communication skills and a friendly, customer-oriented attitude.
You are comfortable adapting to different work processes and are confident using a PC.

Technical requirements:

High speed internet connection (min. 25 Mbps Download, min. 5 Mbps Upload) PC or laptop with Windows10 or Windows11 (activated and licensed) or macOS (Big Sur, Monterey, Ventura) Cable-based fixed-line technology: VDSL, Cable (DOCSIS) or Fiber CPU: Minimum 4 physical cores at 2 GHz or higher Memory: Minimum 8 GB RAM Storage: At least 100 MB of free local disk space Screen size of 24 inches, Resolution of 1080p or higher Keyboard, mouse, and a USB headset for calls and meetings

What we offer you:

✅ Comprehensive onboarding and training
✅ 100% work from home
✅ Dedicated contact person during peak hours
✅ Flexible working hours
✅ Reliable monthly payments
✅ Long-term cooperation instead of short-term projects
✅ Guaranteed minimum hours
Highlights

You can work part-time or full-time in a modern, innovative environment with diverse colleagues. We offer competitive pay, professional training, and fair treatment to support your growth and success.

Originally posted on Himalayas

Apply now

Opens the original posting.

Apply now