Salesforce Developer
EncoraBrazil only
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- Job Title: Senior Salesforce
- Key Skills: Salesforce, Salesforce Service Cloud, Apex, Copado
- Location: Brazil
- Mode: Remote
- We at Coforge are hiring Senior Salesforce with the following skill set.
Key Responsibilities
Design, implement, and deliver scalable Salesforce Service Cloud and Communications Cloud solutions that support customer service, digital engagement, and service operations.
Configure and optimize Case Management, Omni-Channel Routing, Digital Engagement (Chat/Messaging), Knowledge, and Agent Workspace to improve customer experience and operational efficiency.