Infra, Service Desk, & Asset Management Head

Job Summary

The Head of IT Infrastructure, Service Desk & Asset Management leads the Group’s IT infrastructure, service desk, end-user support, and IT asset management functions, providing strategic direction, governance, and operational leadership to ensure the delivery of reliable, secure, resilient, scalable, cost-effective, and customer-centric technology services across the conglomerate. The role ensures that IT services are aligned with business priorities, support operational continuity, and enable the organization’s digital transformation and growth. Duties and Responsibilities

ITInfrastructure & ResilienceLead the Group-wide strategy,operations, and modernization of network, servers, systems, data centers,cloud, and infrastructure to ensure secure, resilient, scalable, and highlyavailable technology services.