Supervisor - Operations (Remote, Remote, US)

Job Summary

A Liberty Dental Plan supervisor plays a critical role in bridging frontline agents and senior management, ensuring operational efficiency, maintaining service quality, and fostering a productive, motivated team. Success in this role requires a balance of people management, analytical skills, and customer service expertise, making it essential for achieving both employee satisfaction and customer loyalty. The Supervisor is responsible for overseeing the daily operations of. This individual will assist the Operations Managers with other duties such as evaluating the progress of the staff, maintaining employee records, quality assurance, vendor management, etc.

Essential Duties and Responsibilities