Healthcare Customer Service Representative – Remote in North Carolina

This is a remote position.

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

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• Bring your passion and strong product and brand knowledge to recommend upgrades to their health plans

Conduct research and do outbound calls to provide answers for customers regarding general health care benefit and eligibility questions, enrollment status requests for new and existing members