Sr. Manager, Product Design

HighLevel$196K – $250K per yearUnited States only

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About Us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.

To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.

Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

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Sr. Manager, Product Design at HighLevel · ApplyPick

A team of approximately 8 product designers across US and India teams, including coaching, career development, performance management, prioritization and staffing
Design quality and execution across core platform experiences, native mobile surfaces and design system work
Line management for the design system team, in partnership with the Senior Director on design system strategy, priorities and adoption
A high-velocity operating rhythm for critiques, reviews, planning, feedback loops and cross-functional alignment
A meaningfully higher bar for aesthetic quality, visual design, interaction design, information architecture, product thinking and end-to-end usability
Talent development, including elevating strong performers and supporting designers who need clearer expectations or additional coaching
Key responsibilities
Team leadership and management
Manage, coach and develop approximately 8 product designers across US and India teams
Set clear expectations for quality, ownership, collaboration and delivery
Hire excellent talent, onboard new designers and help the team grow with intention
Elevate designers through coaching, stretch opportunities and clear development plans
Performance manage thoughtfully and directly when designers need additional support, sharper expectations or role calibration
Build a team culture that values speed, ownership, craft and customer impact
Craft, aesthetic quality and product excellence
Raise the bar for design output across aesthetic quality, visual craft, interaction quality, product design thinking and customer-centered execution
Help create a step change in HighLevel 's design practice by making quality standards sharper, more visible and more consistently applied
Lead critiques and quality reviews that improve the work before it reaches customers
Ensure major releases are grounded in clear user needs, thoughtful flows, durable interaction patterns and refined visual execution
Encourage responsible use of AI-assisted tools and workflows to accelerate exploration, prototyping, documentation and production collaboration
Core platform and mobile design leadership
Lead design execution across core platform experiences that support navigation, account management, configuration, workflow execution and customer operations
Guide mobile design for native platforms, ensuring the experience is focused, useful and appropriately adapted to mobile customer needs
Partner with Product and Engineering to clarify priorities, shape roadmaps, identify tradeoffs and maintain a high-quality customer experience
Connect work across desktop, mobile and shared platform surfaces so customers experience HighLevel as one coherent product
Design system leadership
Line manage the design system team and help evolve HighLevel 's bespoke design system into a strategic accelerator for product quality, execution speed and customer experience
Partner with the Senior Director on design system strategy, priorities, governance and adoption across the broader product portfolio
Work horizontally across product, design and engineering teams to drive adoption of shared components, patterns and interaction standards
Reduce pattern drift across core platform and mobile experiences through clear guidance, reusable patterns and strong examples of the desired UX/UI quality
Cross-functional collaboration and business impact
Build strong operating partnerships with Product, Engineering, Data, Support and Customer Success
Represent design in planning, roadmap and delivery conversations with clarity and sound product judgment
Work effectively across time zones and cultures, especially between US and India teams
Model the pace, ownership and adaptability expected in a high-velocity product environment

Sr. Manager, Product Design

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Sr. Manager, Product Design

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