Service Desk Agent
HireArchi$1K per monthPhilippines only
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- Working schedule: Eastern Standard Time/ Pacific Standard Time (Days & Time: TBD)
- Work Arrangement: Fully Remote (Work From Home)
- Salary: $1,300 Monthly
- Employer: An MSP company located in Burbank, California, USA
Position Overview
We are seeking a seasoned Service Desk Agent to join our team. This is not a single-client helpdesk role, you will be supporting adiverse portfolio of business clientsacross multiple industries, each with unique environments, technologies, and SLA requirements. The ideal candidate thrives in a high-velocity, multi-tenant support environment, is comfortable context-switching between client accounts, and brings the technical depth to handle complex issues with confidence and professionalism. If you are passionate about delivering white-glove IT support at scale, this role is for you.