Customer Success Specialist
HireBoost$2K – $2K per monthAnguilla, Antigua and Barbuda + 43 more
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This is a remote position.
ABOUT THE COMPANY They are the leading digital marketing provider for insurance agencies in the United States. They are committed to providing their clients with customer service they love and solutions that deliver results. They offer insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management.
ABOUT THE POSITION This company is seeking a passionate Customer Success Specialist with great communication skills to handle digital marketing support for their agency website clients. This position has a high level of customer-facing interaction. The individual they are seeking needs to be experienced with digital marketing, outgoing, organized, and friendly while providing top-notch service to their customers over the phone, Zoom, and email. This individual will also assist in daily billing duties and offer support to their digital marketing team. The ideal candidate for this role has digital marketing experience across multiple channels, a customer service or account management background, and exceptional written and verbal communication skills.