Technical / Programmatic Account Manager (USA & Canada)

This is a remote position.

About the Company

This company is a fast-moving programmatic advertising company serving agency and advertiser partners. The team places a strong emphasis on culture, leadership described wanting people who buy into the bigger picture, enjoy the work, and can handle a demanding environment while being rewarded with growth opportunities in an evolving product and market.

About the Role As a Technical Account Manager, this person will help agency and advertiser partners successfully plan, activate, and grow their programmatic advertising through the platform. This is a hybrid role — roughly 60% technical support, 40% client ownership — combining deep programmatic and platform expertise with account management, strategic consultancy, and commercial responsibility. While the stronger weighting is on technical/programmatic depth, client-facing polish still matters, since technical elements come up directly on client calls. The person will own a portfolio of roughly 20–60 agency accounts, representing a broader book of up to ~150 individual advertiser accounts, supported by a structure of growth account managers and heavy internal automation — so it's not a one-to-one management load. They'll act as clients' technical and programmatic advisor, supporting campaign performance, troubleshooting, and growth, while working across DSPs, SSPs, and multiple media formats — and helping clients understand how programmatic fits within the wider digital ecosystem, including Microsoft Advertising, TikTok, Google Ads, and Meta.