Support Associate

HireframeMexico, Philippines + 1 more

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We are seeking a partner to manage junior-level, process-driven operational tasks currently performed by Talent Assistants and Coordinators. You will serve as the operational engine handling brand outreach, deal tracking, scheduling, research, and contract support.

This role is ideal for someone who thrives in a fast-paced, high-volume environment, takes pride in flawless execution, and stays calm under pressure. You will be embedded in pod workflows, working primarily with a senior pod manager who will provide direction and training.

A. Outreach & Deal Support

Send outbound brand outreach (target: ~10–15/day per operator)
Conduct follow-ups (2–3x) with brands who have not responded

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Support Associate

HireframeMexico, Philippines + 1 more

Apply now

Opens the original posting.

Apply now

Share job

Copy link or share on social media.

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

We are seeking a partner to manage junior-level, process-driven operational tasks currently performed by Talent Assistants and Coordinators. You will serve as the operational engine handling brand outreach, deal tracking, scheduling, research, and contract support.

This role is ideal for someone who thrives in a fast-paced, high-volume environment, takes pride in flawless execution, and stays calm under pressure. You will be embedded in pod workflows, working primarily with a senior pod manager who will provide direction and training.

A. Outreach & Deal Support

Send outbound brand outreach (target: ~10–15/day per operator)
Conduct follow-ups (2–3x) with brands who have not responded

Maintain brand and talent pipelines daily (Affinity, CreatorIQ, internal)

Support deal operations (tracking campaigns, deliverables, brand spend)

Assist with invoicing processes

Respond to inbound RFPs and brand inquiries

Support contract workflows (redlining, version tracking, storage)

B. Scheduling & Administrative Support

Manage scheduling for creators, brand calls, and internal pod meetings
Book and coordinate travel
Manage inboxes (filtering, templated replies, follow-ups)
Order milestone gifts and maintain gifting workflows
Support content calendar maintenance (upload scheduling, reminders)

C. Research & Data Operations

Build brand outreach lists and vertical-specific targeting data
Pull social media and content performance analytics
Update CRM tools (Affinity, CreatorIQ)
Update internal rosters, creator profiles, and deal tracking sheets
Support talent scouting (basic research, deck prep)

D. General Back-Office Support

Attend internal meetings to take notes and provide summaries
Produce daily/weekly status reports for pods
Handle file management, data entry, and organization

Requirements

Experience in outreach, lead generation, or client support
Ability to manage high-volume outreach and follow-ups
Familiarity with CRM tools (e.g., Affinity, CreatorIQ) and pipeline management
Experience supporting campaigns, invoicing, and contract workflows
Strong organizational and scheduling skills (calendar, inbox, travel)
Excellent written English communication (writing outbound emails is most of the job)
Extreme attention to detail (catching mistakes and redlines in contracts)
Incredibly responsive (internally and externally)
Ability to manage content calendars and admin tasks
Experience in research, data tracking, and analytics
Ability to maintain CRM systems, reports, and internal trackers
Detail-oriented with strong communication and multitasking skills
Experience in reporting, documentation, and general admin support
Influencer, admin, or marketing work experience is a plus

Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

Permanent remote work flexibility

Paid Time Off

Health Maintenance Organization (HMO) coverage
Annual performance bonuses
Dedicated coaches offer an extra channel of support and skill-building
Opportunities for professional growth
At Hireframe , we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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Originally posted on Himalayas

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Opens the original posting.

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