Customer Service Representative
Howard University$40K per yearCanada, United States
Apply now
Opens the original posting on Himalayas.
Apply nowSource: HimalayasApply on the original site
Companies in this catalog do not charge applicants. Never send money to apply.
We’re hiring a Customer Service Representative (Mid-Career) to support residential telecom/utility customers through phone and web chat. You’ll answer billing questions, troubleshoot routine service issues, take the right account actions, and document everything in our customer system.
Responsibilities
- Respond to inbound residential customer inquiries via phone and web chat, providing product/service information and routine answers
- Process account requests such as canceling or updating service, and verify changes are applied correctly