Customer Retention Sales Specialist

Customer Retention Sales Specialist Description -

Job Summary

This role is responsible for collaborating closely with cross-functional teams to ensure alignment with customer requirements and product capabilities. The role conducts advanced technical demonstrations, analyzes competitors, and designs proof-of-concept projects to showcase solution value.

The role assists customers with business cases, manages risks, and simplifies technical information while guiding them through the sales process.

Responsibilities

Works closely with sales, product management, and technical teams to ensure alignment between customer requirements and product capabilities.