Intake Specialist
Impact BPOUnited States only
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Opens the original posting on Himalayas.
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In this role, you will conduct detailed intake interviews, gather essential case information, and ensure an excellent client experience while accurately documenting all data.
You help prospective clients begin their legal journey by collecting key information and routing cases to the appropriate legal team.
Only candidates residing in Latin America will be considered.
Responsibilities
- Act as the first point of contact for prospective clients via phone, email, and online platforms, with an emphasis on personal injury inquiries.
- Conduct detailed intake interviews to collect legal, personal, and incident-related information from potential personal injury clients.