Senior Customer Success Manager
inriverUnited States only
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At Inriver, we help brands deliver better product experiences — wherever their customers are. From the first product detail to the final purchase decision, we make product information work smarter.
We are now looking for a Senior Customer Success Manager to join our team in the United States.
For this role, we’re looking for someone who is urgently curious. You want to learn Inriver inside-out, and you want to do it now, so you can help your customers get more from the platform.
About the role
As a Senior Customer Success Manager, you are the customer’s go-to Inriver expert and trusted operational partner for our larger customers. You combine strong relationship ownership with Super User- and Administrator-level knowledge of Inriver’s concepts, features, and functionality. You apply this expertise to drive adoption, remove barriers, and make Inriver an integral part of how customers work - not another hurdle they need to overcome.