Senior Manager, Operations

Lead and develop high-performing cross-functional teams to deliver strategic operational initiatives, optimize processes, and drive sustainable business growth.## Responsibilities• Lead cross-functional teams across Product, Engineering, Marketing, and Operations to achieve program milestones, ensuring delivery within scope, timeline, and quality targets.• Develop and execute program roadmaps with measurable milestones, resource plans, and success metrics, and provide monthly progress updates to stakeholders.• Establish strategic direction for a portfolio of initiatives by translating executive objectives into prioritized programs and guiding decision-making based on data and risk.• Manage budgets and resources for a portfolio of programs, forecast needs, monitor spend, and report variances to finance and leadership.• Drive continuous improvement by leading process optimization efforts, implementing standardized practices, and tracking impact through efficiency, quality, and customer outcomes.• Build and develop high-performing teams through coaching, performance management, and succession planning, while fostering a culture of accountability and learning.• Collaborate with senior leadership and key sponsors to secure funding, align expectations, and mitigate risks across organizational boundaries.• Establish governance and risk management for programs, including defining success criteria, conducting regular reviews, and ensuring compliance with internal controls. Jobs for Humanity is collaborating with DXC Technology to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.