JO-202540: Technical Support Representative

This is a remote position.

Overview:

We are seeking a Technical Support Representative with at least three years of hands-on experience providing customer and technical support. The ideal candidate is tech-savvy, solutions-driven, and able to troubleshoot efficiently while deliveringa professionaland positive customer experience. This role supports users through various communication channels and ensurestimelyresolution of technical issues.

Key Responsibilities:

• Provide technicalassistanceand support for incoming queries related to systems, software, hardware, or network concerns.