Customer Success Manager -Delhi

This is a remote position.

Serve as the main point of contact in all matters related to client concerns and needs  Build and strengthen client relationships to achieve long-term partnerships  A quick learner for developing a thorough understanding of product features and offerings.  Manage the technical implementation of new products and integrations with large organizations.  Identify key technical strategies to unlock business value for clients by partnering with customers.  Be the internal advocate and voice of the client in the organization due to periodic engagements with customers.  Onboard customers and set them up to use the product.  Provide training related to the product and its new features to customers.  Educate customers about new use cases that are getting supported by the product.  Analyze customer feedback on product features and new releases.