Online Support Operator - Fixed term contract
LaunchmetricsItaly only
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Opens the original posting on Himalayas.
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ABOUT THE ROLE
As a DataOps Support Operator, you will mainly handle customer’s requests identifying root causes and managing prompter solutions to keep client’s satisfaction and provide meaningful insights to other team members to increase a proactive coverage maintenance. You will collaborate with other teams, both within DataOps and in the wider LM organization, such as DMR AM Team and DMR Tech Team providing feedback, supporting requests, etc.
Missions:
- Management of fireline requests