Senior Analyst, Auto Product

Description We are seeking a Senior Analyst, Auto Product Design focused on optimizing the end-to-end auto product experience, with a strong emphasis on NB growth and retention. This analyst will support the Auto Product Experience Optimization portfolio by optimizing the customer quote experience across new business and key in-force lifecycle events. Leveraging analytics, they will develop a deep understanding of our rating program, customer behavior, market dynamics, and business performance to deliver actionable recommendations that strengthen customer engagement, improve policy persistency, and increase customer lifetime value.

The role partners closely with Distribution, Data Science, Risk Analytics, Underwriting, Technology and Service teams to design and implement capabilities that deliver a more seamless, personalized, and effective customer experience across the policy lifecycle.