Sales Engineer / Customer Success Manager

You build, maintain and grow relationships with new product signups, current trial users, and existing customers.

You demonstrate technical expertise in product demonstrations and customer onboardings As the first touch point for our users, you deeply understand our customers’ problems, needs and wishes and create solutions for them.

You support our diverse, global client base - from small startups to leading enterprises You develop a deep understanding of our software and contribute ideas and suggestions for improvements, e.g. for our product roadmap, our help center and other content assets You coordinate feature requests, customer bugs and requirements within our team You have IT experience and a technical background You have a solid technical knowledge about the current web technologies, frameworks and programming languages