CX & Technology Specialist
Lithia Motors$75K – $100K per yearUnited States only
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Dealership:
L0105 Lithia Home Office Lithia & Driveway | CX & Technology Specialist
At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People , and a strategy that creates possibilities and pushes us to reach our potential.
We are looking for a Customer Experience (CX) & Technology Specialist to help optimize the digital customer experience across our dealership ecosystem. This role combines technology expertise, vendor management, operational consulting, and performance analysis to drive adoption, improve customer engagement, and maximize technology ROI.