Support Specialist with Emphasis on Engineering Analysis (EA)
Milsoft Utility SolutionsUnited States only
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- SUPPORT SPECIALIST (With Emphasis on Engineering Analysis)
- Department: Support
- Reports to: EA Lead/VP of Support and Training
- Division: Remote
- Classification: Salary/Exempt/Full-time
JOB SUMMARY
An EA Support Technician is responsible for providing frontline technical support services to Milsoft customers, including installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer