Client Success Engineer III (Advanced Support)
mPulse Mobile$95K – $115K per yearUnited States only
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About mPulse: mPulse is the leader in conversational AI and member engagement for healthcare. We partner with the nation's most innovative health plans — Medicare Advantage, Medicaid, and Commercial — to engage members in conversations that close care gaps, improve Stars ratings, and drive better health outcomes. Our platform reaches tens of millions of Americans and is built on the belief that better health starts with better conversations.
The Role:
Client Success Engineer III (Advanced Support) role brings senior-level technical depth to the team. In addition to owning complex escalations and deep troubleshooting, these engineers drive continuous improvement in system reliability, develop operational workflows and scripts, and mentor junior engineers. Their presence is critical to managing the increased complexity introduced by the North and East transition.