Lock Desk Team Leader

The Lock Desk Team Leader plays a critical role in overseeing daily lock desk operations, ensuring pricing accuracy, compliance with investor guidelines, and timely execution of rate lock requests. This position manages a team of Lock Desk Associates, provides training and support, resolves escalated issues, and collaborates with internal departments including Secondary Marketing, Underwriting, and Sales. The ideal candidate is highly organized, technically proficient, and experienced in mortgage pricing and lock procedures, with proven leadership abilities.

Key Responsibilities

• Supervise the daily operations of the lock desk team, ensuring timely and accurate execution of rate lock requests.