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Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.
Global Reach with a Local Touch
140+ years serving healthcare
Over 14,000 teammates worldwide
Serving healthcare partners in 80 countries
Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
40+ distribution centers
Portfolio of 300 propriety and branded product offerings
1,000 branded medical product suppliers
4,000 healthcare partners served
Benefits
Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.
The anticipated salary range is up to $165,000.00, plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.
Position Summary
This role involves overseeing the development of standard operating procedures and work instructions to ensure top-tier business processes across the company. The individual will lead process needs analysis, create cost-effective and efficient operational processes, evaluate, and implement innovative technology solutions, and conduct complex business process analyses. They will also be responsible for deploying, training, and enhancing Process Strategy, Value Stream, Innovation, Maintenance, Quality, and Improvement initiatives.
This role requires a professional with experience in distribution operations within the Performance Improvement practice. The individual will analyze current production metrics, identify inefficiencies, and recommend solutions to enhance productivity. They will evaluate the Return on Investment (ROI) for corporate business process initiatives, lead the planning, prioritization, and execution of process improvement and strategy fulfillment projects, and oversee operations projects, providing regular updates to senior leadership. Additionally, they will collaborate with cross-functional teams, including continuous improvement teams, field leaders, and corporate staff, to drive quality and productivity improvements across the business.
Core Responsibilities
Responsible to lead and support OPEX (Operational Excellence) and initiatives for a distribution and corresponding workstreams.
Develops and leads a team of subject matter experts to identify new “best in practice” operating/job standards and methods.
Leads process improvement initiatives for large scale and/or complex company business processes.
Responsible for taking an integrated approach to identifying business improvement opportunities developing solutions, managing initiatives, and identifying the resources and various disciplines needed to execute the process.
Focusing on total operational effectiveness/efficiencies improvements and reducing costs, drives the evaluation, prioritization, and time and resource allocation allotted to project requests that execute on strategic operational priorities.
Collaborates cross functionally with Owens & Minor teams, ensuring business process alignment across all functional areas.
Ensures business process improvement efforts are managed in a disciplined and structured fashion, and that all efforts align with Owens & Minor strategic objectives.
Establishes measurement and reporting of productivity standards for Owens & Minor operations. Following implementation, monitors metrics to confirm performance to goals.
Applies subject matter expertise, facilitation, and change management skills to move teammates swiftly from problem identification to permanent resolution.
Communicates and executes change management initiatives at all levels of the company.
Acts as a mentor and coach to business stakeholders by providing training and guidance on business process improvement activities.
Analyzes data for trends and recommends business process improvements and solutions.
Ability to travel up to 50%
Qualifying Experience
Four-year university degree in advanced and technically/professionally specialized discipline required, master’s degree preferred.
Industrial Engineering Professional Certification (e.g., Six Sigma Master Black Belt, LEAN, American Society for Quality, Manager of Quality/Organizational Excellence certifications) strongly preferred.
Minimum of ten years of experience in a business process focused role; minimum of seven years managing teams and/or major cross-functional projects.
Or any combination of education and experience to meet the above requirements.
Knowledge, Skills & Abilities
Leverage knowledge from being a Lean Sigma Green Belt or higher.
Ability to effectively deliver process improvement initiatives across all levels of the organization.
Strong conceptual and analytical skills; ability to identify, diagnose and resolve operational problems.
High degree of self-motivation and curiosity; must possess the ability to think and communicate strategically while managing tactical details on a day-to-day basis.
Ability to organize, manage and bring to conclusion complex multi-year projects as part of/leader of a cross functional team.
Ability to work under pressure, meet deadlines and be flexible, working on multiple projects simultaneously.
Working knowledge of financial analysis techniques (i.e., cost-benefit analysis, break-even analysis, net present value, internal rate of return, lease vs buy analysis, etc.) Ability to motivate and direct the work of others and influence teammates at all levels and in all functions, driving change throughout assigned areas.
Strong conceptual and analytical skills; ability to identify, diagnose and resolve operational problems.
High degree of self-motivation and curiosity; must possess the ability to think and communicate strategically while managing tactical details on a day-to-day basis.
Ability to organize, manage and bring to conclusion complex, multi-year projects as part of a, or leader of a, cross –functional team.
Ability to work under pressure, meet deadlines and be flexible, working on multiple projects simultaneously.
Working knowledge of financial analysis techniques (i.e., cost-benefit analysis, break-even analysis, net present value, internal rate of return, lease vs buy analysis, etc.) Ability to motivate and direct the work of others and influence teammates at all levels and in all functions, driving change throughout assigned areas If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.