Customer Support & Onboarding Specialist for a SaaS Company (US Based-Remote)
PairedColombia only
Apply now
Opens the original posting on Himalayas.
Apply nowSource: HimalayasApply on the original site
Companies in this catalog do not charge applicants. Never send money to apply.
About the Company
Our client is a fast-growing B2B SaaS company that helps nonprofit organizations find and secure grant funding. The company is scaling quickly, which means a growing customer base and a real opportunity to shape how customers experience the product from day one.
About the Role
As a dedicated Customer Support & Onboarding Specialist, you will be the voice of the company for new and existing customers. You will solve problems, guide customers through onboarding, and manage public conversations on social media ads. This role is ideal for someone who takes ownership, thinks independently, and enjoys helping customers.