Customer Service Representative

PavagoUnited States only

Apply now

Opens the original posting on Himalayas.

Apply now Source: Himalayas

Apply on the original site

Companies in this catalog do not charge applicants. Never send money to apply.

Customer Service Representative (CSR) – Remote | Inbound Support, Tickets, Chat & Phone Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts)

About the Role

We’re hiring a Customer Service Representative (CSR) to handle high-volume customer inquiries and deliver fast, high-quality support across channels .

This role is focused on:

Resolving issues quickly
Managing ticket queues efficiently

Loading job…

Customer Service Representative at Pavago · ApplyPick

Apply now

About the Role

This role is focused on:

Apply now

About the Role

This role is focused on:

What You’ll Own

Customer Support & Issue Resolution

Handle 50–100 daily tickets via:

Salesforce Service Cloud

Respond across:

Customer Communication

Ensure customers feel:

Knowledge Base & Efficiency

Update internal knowledge base and FAQs

Create and refine:

Customer Feedback & Insights

Collaboration & Escalation

Work closely with:

Compliance & Quality

What Makes You a Strong Fit

Required Experience & Skills

Experience with ticketing tools like:

Salesforce Service Cloud

Proficiency in:

Microsoft Office

Nice to Have

Experience in:

Exposure to:

What a Typical Day Looks Like

In short:

Why This Role Stands Out

Clear KPIs and performance visibility

Interview Process

Initial Phone Screen

Video Interview with Pavago Recruiter

Client Interview

Apply Now

If you:

Apply now