Customer Service Supervisor
PavagoPhilippines only
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Customer Service Supervisor
Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
We’re looking for a Customer Service Supervisor to own the customer experience end-to-end while leading a small customer service team.
You’ll work directly with the Co-Founder and Strategy & Operations Associate to manage day-to-day customer operations, including inbound calls and emails, sales inquiries, shipping coordination, and post-sale follow-up. You’ll also coach a two-person customer service team, review their work, delegate daily priorities, and help ensure a consistently strong customer experience.