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Marketing Account Manager (Email Marketing, SEO & Client Success) – Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
At Pavago , one of our clients is hiring a Marketing Account Manager to manage client relationships, oversee marketing execution, and ensure projects are delivered accurately and on time.
This is more than an account management role.
You’ll serve as the primary point of contact for multiple client accounts while coordinating email marketing campaigns, WordPress updates, SEO initiatives, reporting, and cross-functional marketing projects.
You’ll work closely with leadership and internal marketing teams to keep campaigns moving, maintain clear client communication, and deliver an exceptional client experience.
If you’re highly organized, client-focused, and enjoy balancing marketing execution with relationship management, this role is a strong fit.
What You’ll Own
Client Relationship Management
Serve as the primary point of contact for assigned client accounts.
Manage communication via email, Slack, WhatsApp, Zoom, and other collaboration tools.
Lead recurring client meetings, status updates, and performance reviews.
Keep clients informed, aligned, and supported throughout every project.
Build long-term relationships through proactive communication and reliable execution.
Email Marketing
Build, launch, and manage email campaigns using platforms such as:
Mailchimp
Klaviyo
Similar email marketing tools
Write and edit:
Email copy
Subject lines
Campaign messaging
Manage audience segmentation, scheduling, and campaign performance.
Monitor results and provide actionable recommendations.
Website & Content Management
Update and maintain website content using WordPress and other CMS platforms.
Coordinate landing page and website content updates.
Ensure websites remain accurate, current, and aligned with marketing campaigns.
Support ongoing content improvements and website optimization.
SEO Support
Conduct SEO research and audits using tools such as:
Ahrefs
Semrush
Perform keyword research and support on-page SEO improvements.
Monitor rankings and identify optimization opportunities.
Track SEO performance and report results to clients.
Reporting & Analytics
Analyze campaign performance using:
Google Analytics (GA4)
Email marketing analytics
SEO reporting tools
Prepare client-friendly reports and performance summaries.
Track KPIs and identify opportunities for improvement.
Present insights and recommendations during client meetings.
Workflow & Project Coordination
Coordinate deliverables across:
Marketing
Design
Content
Leadership
Translate client feedback into actionable tasks and timelines.
Keep projects organized, on schedule, and clearly communicated.
Ensure deadlines and client expectations are consistently met.
AI & Productivity
Utilize AI tools such as:
ChatGPT
Claude
AI writing and research platforms
Improve efficiency across:
Content creation
Client communication
Reporting
Research
Administrative workflows
What Success Looks Like
High client satisfaction and retention.
Marketing campaigns delivered accurately and on schedule.
Strong email engagement and campaign performance.
Well-organized workflows and reliable reporting.
Clear communication between clients and internal teams.
Leadership confidence in account management and execution.
What Makes You a Strong Fit
Excellent relationship-building and communication skills.
Highly organized with exceptional project management abilities.
Strong marketing knowledge with an execution-focused mindset.
Able to balance client service with operational efficiency.
Required Experience & Skills
Experience
3+ years of experience in:
Marketing Account Management
Client-Facing Marketing
Agency Account Management
Similar client success or marketing roles
Hands-on experience with:
Mailchimp
WordPress
Ahrefs or Semrush
Google Analytics (GA4)
Excellent written and verbal English communication skills.
Strong project coordination and organizational abilities.
Ability to manage multiple clients and competing priorities.
Nice to Have
Experience with:
HubSpot
Klaviyo
Canva
Adobe Express
Familiarity with:
Google Ads
Meta Ads
Paid media reporting
Experience supporting executive-level clients.
Agency or fast-paced marketing environment experience.
Tech Stack
Mailchimp
Klaviyo
WordPress
Ahrefs
Semrush
Google Analytics (GA4)
ChatGPT
Claude
Google Workspace
Slack
Zoom
What a Typical Day Looks Like
Respond to client requests and provide project updates.
Host client meetings and review campaign performance.
Launch and monitor email marketing campaigns.
Update website content in WordPress.
Review SEO rankings and optimization opportunities.
Prepare reports and performance summaries.
Coordinate deliverables with internal marketing teams.
Use AI tools to improve productivity and campaign execution.
In short: You’ll ensure clients stay informed, marketing campaigns stay on track, and projects are delivered smoothly while building strong, long-term client relationships.
Key Metrics for Success (KPIs) Client satisfaction and retention.
On-time campaign delivery.
Email campaign performance and engagement.
Website and SEO improvements.
Reporting accuracy and timeliness.
Workflow efficiency and project completion.
Leadership and client satisfaction.
Why This Role Stands Out
High ownership over client relationships and campaign execution.
Direct exposure to:
Email Marketing
SEO
WordPress
Analytics
Client Strategy
Opportunity to work directly with leadership and executive-level clients.
Fully remote role with structured workflows.
Career progression into:
Senior Account Manager
Marketing Strategist
Client Success Manager
Client Success Leadership
Interview Process
Application Review
Spark Hire Intro Video (3–5 minutes)
Client Interview
Offer & Onboarding
What Happens After You Apply
After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video . This is the first step in our hiring process and can be completed whenever it’s convenient for you.
Instead of multiple initial screening calls, you’ll have one opportunity to introduce yourself, discuss your experience managing client relationships, coordinating marketing campaigns, working with email marketing platforms, WordPress, SEO tools, and analytics, and share how you’ve kept multiple client accounts organized while delivering exceptional service. You’ll also have the opportunity to highlight how you’ve used AI tools to improve marketing execution and client communication. Your video will be reviewed by the hiring team before moving to the client interview.
You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.
Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.
Apply Now
If you enjoy building strong client relationships, coordinating marketing campaigns, and ensuring every project is delivered with excellence, we’d love to hear from you. Apply today and help drive exceptional marketing outcomes for a growing portfolio of clients.