Client Success Specialist

About the Role

At Popmenu , we’re redefining how restaurants connect with guests. As a Client Success Specialist, you will play a crucial role in our mission by directly engaging with restaurant clients through proactive outreach. Your focus will be to drive feature adoption, demonstrate the platform's value, and serve as a resource for basic account-related questions.

This role blends consultative outreach, relationship building, and support. You’ll help clients understand why features matter, not just how to use them — and you’ll nudge them toward deeper engagement with Popmenu ’s tools.

What You’ll Do